Over the past five years I have partnered with my Enterprise User Experience stakeholders at The Home Depot to identify skills gaps and prioritize learning needs in order to develop and implement a variety of successful learning and development programs for over 250 User Experience associates.
Here are a select few of my favorite (and most impactful) programs and curriculum that I have led.
“Line of sight” is how an employee sees how their individual role fits into the bigger picture—the thread that links people, teams, and organizations. When employees have a clear line of sight, they understand their company’s purpose and how their work contributes to business goals. In turn, employee engagement increases, leading to stronger performance and better organizational outcomes. Establishing a strong line of sight can change how people approach and connect to their work; leading to a strategic mindset, better stakeholder management and engagement, thoughtful prioritization, and more influence.
Problem Statement: UX associates struggle to articulate how their work relates to the greater strategy of The Home Depot.
Understand how your day-to-day activities ladder up and move the needle towards shared objectives and goals.
Align research and design decisions to product, experience, and enterprise-wide strategies.
Articulate the value of your work and the impact it makes for both users and the business.
This was a great way to introduce this topic to our UX'ers and they can carry this with them throughout their careers. I love learning opportunities like that.
- UX Principal
One of the best workshops I've taken at Home Depot. Understanding how your day-to-day work fits into the larger picture unlocks a lot of growth potential moving forward!
- Sr. UX Designer
Incredibly helpful, and I would love to involve the business and our partners for future workshops (if we do more like this).
- UX Researcher II
Just following up about the LOS class, I found it useful as a new way to look at what Im doing and “why” it matters and how it ties back to the business values and the customer. The domino value trail if you will. I’m not great at thinking in this way, but I will be more mindful moving forward on applying this new value filter as I think through and communicate my work. This even began during some of our talks when reviewing ups and downs and how being more descriptive and value driven is much more impactful. I even edited and added in some info last night to my research readout for tomorrow.
- Sr. UX Designer