As a User Experience Strategist, Researcher & Learning Experience Designer, I transform complex business objectives into high-ROI, human-centered designs and learning experiences. From pioneering AI-driven SDLC pilots that boost developer confidence by 33% and architecting a 16-week UX apprenticeship program with 100% placement and job readiness, I build frameworks that empower teams to succeed and scale.

Working with me.

The quotes below are a few examples from Homer Awards I received during my time at The Home Depot. The Homer is an internal, tiered recognition program for associates going above and beyond in delivering and demonstrating company values.

“Margaret provided exceptional leadership and cross functional partnership throughout the AI SDLC pilot. She led the user experience design and development of the feedback loop, enabling clear identification of skill gaps and measurable outcomes. By bringing structure and clarity to an initially ambiguous scope, she helped establish a strong foundation that accelerated execution and improved program effectiveness. She also leaned in to facilitate training sessions to expedite delivery timelines rather than onboarding and ramping up additional instructors, directly optimizing time, resources, and cost.

Her facilitation of the pilot findings readout to senior leadership translated insights into actionable outcomes and informed future scaling decisions. Her steady leadership, adaptability, and results-driven approach delivered tangible value and exemplified Creating Shareholder Value.”

- Distinguished Engineer

“Margaret has a commitment to keeping OrangeMethod training current and relevant by pushing the envelop and finding ways to equip our UX and Product teams with the skills they need to deliver their A-game and drive better experiences for better performance and outcomes for associates, customers, and shareholders.”

- UX Leadership

“Margaret’s classes have been a critical resource for equipping the Quote Center UX team with the know-how and tools to develop and grow their skillset. This has greatly increased the Quote Center team’s confidence to champion a user centered lens (vs. just a financial one) for improved experiences and outcomes.”

- UX Management

I had the pleasure of working very closely with Margaret on the AI for Agile SDLC initiative at Home Depot, an initiative built around hands-on technical demos and exercises that showed software engineers how to perform typical software engineering tasks using AI. Margaret brought a rare combination of UX researcher capabilities, product vision, and change management skills to this work. She follows established UX research and design standards in her practice, bringing structure and rigor to everything from discovery through synthesis. She consistently asked the right questions, pushed us toward better outcomes, and kept the focus on value for engineers and business partners alike.

What stood out most was Margaret’s ability to collaborate across functions. She worked seamlessly with engineers, product managers, and leaders, communicating complex concepts clearly and building alignment around a shared vision. She followed through on commitments, iterated based on feedback, and was always willing to roll up her sleeves to solve hard problems. Margaret is a great teammate, driven by integrity and a bold vision for the projects she takes on.

- Staff Software Engineer

Margaret’s UX leadership consistently turned complex, moving requirements into clear, human-centered experiences. She is rigorous in discovery, crisp in problem framing, and decisive in design choices, always balancing learner needs, business goals, and constraints with empathy and precision.

Across the AI for Agile SDLC engagement, Margaret was the partner you want on the critical path: setting clear standards, shaping accessible interaction patterns, aligning cross-functional stakeholders, and iterating quickly without sacrificing craft. Her attention to detail, thorough research, and clear documentation drove alignment, and her focus on advocating for the work kept our momentum when priorities shifted. Because of her partnership and expertise, our vILT experience was cohesive, intuitive, and built for sustainable delivery. I wholeheartedly recommend Margaret without hesitation for any role that values collaborative UX strategy, thoughtful facilitation, and reliable execution.

- IXD